10 Best Conference Phones For Small Businesses in 2024 (2024)

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In today’s hybrid working landscape, quality conferencing solutions are a necessity for teams looking to stay connected, whether through traditional hardware or by using a VoIP enabled system.

Physical conference phones remain the preference of many businesses, especially for the office side of the hybrid working equation, as they offering superior sound quality to laptops. Finding the perfect match for your organization is no easy feat, however, with so many different types of conference phones available.

After carrying out extensive research, we found that Polycom RealPresence is the best conference phone for small businesses overall, while VTech VCS702 is another feature-rich, user-friendly option with a slightly more modest price tag.

Read on to find out why these conference phones earned our top spots, to learn what other models made the cut, and for tips on selecting the bestconference phone for your business.

10 Best Conference Phones for 2024 Ranked

In This Guide:

• 10 Best Conference Phones Reviews
• Why You Need a High Quality VoIP Conference Phone
• Different Types of Conference Phones
• Finding the Perfect System for your Conference Room
• Benefits of Conference Phones for Business
• Conference Phone Features
• Get Set Up with a Conference Phone System
• Best Conferencing Phone System FAQs

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Finding the right conference phone for your business will depend on a number of factors – these include the budget you have at hand, the size of your conference rooms, and the number of models needed. Using the criteria above, our team of experts pulled together a list of the 10 best conference phones on the market:

1. Polycom RealPresence Trio: Best Conference Phone System Overall

Editor Rating: 5stars Price From: $350

Pros

• Feature-rich
• Elegant design
• Extensive pick up range

Cons

• Relatively steep price point

The Polycom RealPresence conference phone is by far the most stylish piece of conferencing technology out there, and the feature-rich system will also exceed expectations with its high-quality audio.

With a 20 foot pick up range, the RealPresence Trio is suitable for even the largest of boardrooms, and can aid collaboration between whole teams with ease.

Who shouldn't choose Polycom RealPresence Trio? If you're looking for an affordable, fuss-free conference phone, Polycom RealPresence's number of features and high price point could be offputting.

2. VTech VCS702: Most Advanced Sound Detection

Editor Rating: 4.5stars Price: $244.95

Pros

• Affordable
• Full-duplex speakerphone
• Wireless microphones

Cons

• Less competitive if you don't need the removable microphones

The VTech VCS702 differs from a lot of its competitors in that the base station also includes two wireless microphones, which can be detached and placed around the room. This means that participants can be comfortably heard without feeling the need to strain to get closer to the main unit. These microphones charge when placed back on the base, and have a 12-hour talk time.

The base itself has one fixed microphone and a two-line backlist display, with the usual phone book and calling options you'd expect from a conference phone system. Without the removable microphones, it would simply be a ‘good' phone – but throw these into the mix, and it elevates itself to a model well worthy of your shortlist.

Who shouldn't choose VTech VCS702? If you don't plan on using this model's removable microphones, we'd recommend opting Polycom SoundStation 2 instead, as it's equally affordable and strong across the board.

3. Yealink CP960 IP Conference Phone: Best Smartphone Compatibility

Editor Rating: 4.3stars Price: $809

Pros

• 60 feet pick up range
• Acoustic echo cancelling

Cons

• High price point
• Incompatible with Zoom

The Yealink CP960 IP conference phone is designed for small and medium-sized conference rooms. It can support a radius of 20 feet for speakers in the room, which can be extended to 60 feet with the addition of optional wireless microphones.

The unit provides Optima HD technology, a built-in 3 microphone array, full-duplex technology, and acoustic echo canceling to enable clear, lifelike conference calls. It also supports call recording and linkages to mobile phones or PCs.

Unfortunately, however, Yealink discontinued its Zoom integration in 2022, making it unsuitable for businesses that rely on the web conferencing solution.

Who shouldn't choose Yealink CP960 IP? Due to Yealink's Zoom incompatibility, the conference phone won't be a good choice for businesses wanting to integrate the service.

4. Polycom SoundStation 2: Best LCD Display Screen

Editor Rating: 4.2stars Price: $297

Pros

• Backlit LCD display screen
• 360 microphone pickup

Cons

• No VoIP connectivity
• No bluetooth connectivity

ThePolycom SoundStation2 delivers full duplex audio to suit small to medium sized meeting rooms. New features include an easy-to-read LCD display, and a 50% increase in microphone sensitivity over the previous SoundStation model. Participants can be heard from up to ten feet away.

The unit connects to a standard analog line or analog extension from a PABX.

Who shouldn't choose Polycom SoundStation2? Large businesses looking for top-notch sound quality and calling features would be better off choosing a solution like Polycom RealPresence Trio instead.

5. Cisco 8832: Best Conference Phone System for Large Businesses

Editor Rating: 4.1stars Price: $1,250

Pros

• Contemporary design
• VoIP compatibility
• Very portable

Cons

• High price point
• Less suitable for small businesses

TheCisco Unified IP Conference Station 8832 is a modern conferencing phone with a full color backlit display. It can support large meetings, and caters for up to 26 attendees with a microphone that can cover a wide area. Its design means that it is highly portable, and can be easily taken from one room to another.

Another big plus is it works great with Cisco Webex, which certainly never hurts when it comes to video conferencing.

Who shouldn't choose Cisco 8832? Cisco 8832's steep asking price makes it inaccessible to smaller businesses in need of a simple conference phone solution.

6. Snom C520: Most Flexible Conference Phone System

Editor Rating: 4stars Price: $269

Pros

• Highly customizable
• Impressive mic range

Cons

• Lacks advanced features
• Less suitable for mid-sized and large businesses

The Snom C520 is a business VoIP SIP conferencing phone, designed for any sized conference room. It offers excellent sound quality and wireless mic functionality, featuring built-in wireless microphone charging bays in its base. The phone also has a mic range of up to 164, which will be a huge perk for larger businesses.

In fact, the best part about the Snom C520 is the flexibility. It truly can fit any conference room, as it's quite customizable, with wireless mics available for easy connecting. And with the charging base built in, you don't have to worry about whether or not they actually work.

Who shouldn't choose Snom C520? Snom C520 is a solid all-rounder, but won't be able to meet the needs of businesses in need of advanced capabilities like 360° mic coverage and HD noise blocking.

7. Polycom SoundStation IP 7000: Best Conference Phone System for Midsized Businesses

Editor Rating: 4stars Price: $278

Pros

• High fidelity audio
• Advanced security safeguards

Cons

• No smartphone compatibility
• Lacks VoIP integrations

ThePolycom SoundStation IP 7000 conference phone is designed for midsize conference rooms. It delivers high fidelity audio from 160 HZ to 22 kHz – designed to best capture the high and low frequency of the human voice – meaning that your colleagues will sound as though they're in the room with you.

Plus, built-in security features mean that calls are protected, no matter who you're calling or where from.

Who shouldn't choose Polycom Soundstation IP 7000? While this Polycom Soundstation model offers advanced features, it lacks smartphone capability – making it unsuitable for businesses that communicate using their personal devices.

8. Konftel 300IPx: Best Smartphone App

Editor Rating: 3.8stars Price: $628

Pros

• Highly scalable
• Smartphone compatibility
• Handy storage options

Cons

• Unnecessary features for smaller businesses

The Konftel 300IPx is bound to impress any visitors you have in your team meeting, as it's compatible with your smartphone and can actually be controlled with a dedicated app. Callers can use their smartphone address book to make calls, as well as adjusting the volume, muting the phone, and controlling other features all from the app. This means less of that awkward leaning across the table to hit buttons mid call.

The Konftel 300IPx can also grow as your business grows, thanks to its ability to accommodate additional microphones, wireless headsets, and PA systems.

In addition, users can use the SD card slot to record and store meetings for archiving or note taking purposes.

Who shouldn't choose Konftel 300IPx? Konftel's model may be a bit pricey for businesses that can do without perks like a smartphone app and USB connectivity.

9. Konftel Ego: Most Affordable Conference Phone

Editor Rating: 3.7stars Price: $91

Pros

• Very cost-effective
• Super portable
• Perfect for small teams

Cons

• Lacks advanced features
• Basic audio pick up

The Konftel Ego is something of an outlier in this list, being the smallest – and cheapest – conference phone that we've included. Its diminutive size makes it a perfect travel companion, and even the smallest office can make space for it.

It's a great solution for those looking to communicate outside of the office who still need a conference phone solution, and it's so flexible it can be easily used pretty much anywhere, such as in a car or a corner of a hotel foyer. It's battery-powered too, meaning it really can be set up wherever your team happens to be.

However, its small size means it's only really suitable for teams of six or fewer.

Who shouldn't choose Konftel Ego? Due to the model's limited feature set and audio range, it wouldn't be a good option for larger businesses with specific needs.

10. Cisco 7832: Best Conference Phone for Micro Businesses

Editor Rating: 3.5stars Price: $400

Pros

• Easy setup
• Impressive audio pickup

Cons

• Lacks bells and whistles found in pricier models

The Cisco 7832 is aimed at smaller offices, with a range of around 7 feet when speaking at normal volume. It boasts four internal microphones and 360 degree coverage, meaning that no corner of the meeting room should go unheard.

The setup is simple and the interface on the device itself is straightforward, with a large mute button front and center to enable some quiet time when you want to take the discussion off air.

In terms of features, this model doesn't do much beyond what you'd expect, but it is a good, honest entry-level conference phone for small businesses.

Who shouldn't choose Cisco 7832?Due to this conference phone's limited audio range, it won't be a great choice for large office spaces.

Why You Need a High-Quality VoIP Conference Phone

Conference phones offer a streamlined way to connect with team members and clients from anywhere in the world. However, they face a unique set of challenges that are different from mainstream phone technology. For one thing, regular phones are not designed for people talking several feet away from the microphone in rooms with an echo.

The technologies used in advanced conference call systems have developed well ahead of the audio technology used in the mainstream mobile and telecom industry. The best conference phones today provide HD voice and use specialized high-quality microphones. They can handle echo cancellation, noise reduction, and full duplex, resulting in clear audio from conference phone speakers.

A hundred conference calls lasting an hour each with four of your staff will cost more than $10k (if they make $60k/year). The cost of good VoIP conference phones is minor compared to the salary costs of time spent in meetings.

To discover our best picks, read our guide to the best VoIP phones for small businesses.

Different Types of Conference Phones

There are three types of conference phones: regular speakerphones, standalone conference phones, and installed systems throughout the room. The units can either use traditional analog voice, or be VoIP conference phones.

• Speakerphone – Traditional speakerphones are basically desktop telephones with an incorporated speaker. They usually have no echo cancellation, and only one microphone. They are designed for a single user sitting directly in front of the phone who sometimes uses it for hands-free calls, not group discussions.
• Conference Phone – A conference phone is a single unit designed to operate in an open-air environment. It is a standalone device, but can be supported by extension microphones. They are as easy to use as regular phones, and are built to cover an entire room and all the people in it.
• Installed system – An installed conference system is built into the room. There are a number of microphones and speakers throughout the room, and some of them can be moved to accommodate different situations. Each component is controlled by a very sophisticated system that adjusts speaker outputs and microphone gain levels, as well as the other variables required to maximize audio quality.

Finding the Perfect System for your Conference Room

The optimal type of conference system for you will depend on the size and layout of your conference room. When selecting a conference phone, a lot can be achieved by improving the acoustics in the room before installation. Large windows or glass walls generate more echo, while carpeting, acoustical ceilings, curtains, or wall hangings will improve the acoustics.

Small Conference Room

In a small room which seats up to four people, the size forces the participants to sit close to the conference unit. This provides an optimal conferencing experience.

If a regular office is used, furniture and clutter will often improve the acoustics in the room. Conference phones designed for small rooms usually provide 5-7 feet coverage.

Best Conference Phone:Grandstream GAC2500

Traditional Conference Room

A mid-size conference room which seats between 6 and 12 people is more challenging than a small room. Participants are further away from the microphones, which makes echo and noise more problematic.

If you're in need of a medium-ranging solution, make sure it has the microphone and audio features to manage a larger setup.

Best Conference Phone: Avaya B100 Series

Boardroom

A boardroom is often designed more for looks than for acoustics, which can make using even the best conference call services difficult. That is, if you don't have the right one.

There are installed systems that will get the job done, but some tabletop conference phones will work, if they have the right features and audio quality.

Best Conference Phone: Polycom RealPresence Trio

Conference Phone Features

Conference phones come with a wide range of features, and they can differ greatly from device to device. Here are most important features to look for when selecting a conference system.

Microphone

The quality and pickup range of the microphones is particularly important. Directional microphones will discard noise and echo coming from behind them, while cheaper omnidirectional microphones will pick up noise from every direction.

Noise Reduction

If you've got a loud office, or just want to make sure you enjoy crystal clear audio every single time, you're going to want to make sure your conference phone has some kind of noise reduction technology built in. Advanced signal processing for suppressing pickup of unwanted sounds is crucial.

Full Duplex Sound

Full duplex is another important feature. It will enable the participants to speak at the same time without cutting one another off. This ensures that the conversation can flow naturally without interruptions. It's far from a vital feature, but if you want to communicate effectively, it's a bit of a must.

About Our Research

A lot of work goes into catering these lists to your particularly business needs. Our research teams spend hours scouring feature catalogs and pricing pages to fully understand exactly what makes these tools tick, and that's certainly true when it comes to conference phones.

For all these conference phones, we focused on basics in our research, like features, pricing, and compatibility with other VoIP services. We also measured more granular criteria, like sound quality, room size, and how well the device works with smartphones.

If you want to find out how we do this kind of data collection, check out our research guide to learn about our in-depth process.

Get Set Up with a Conference Phone System

Now that you have all the information you could possibly need to make an intelligent decision about your conference phone system, the next step is right around the corner: finding out the price!

With our handy quotes form, you'll be able to get an accurate, customized price for your business. Join the thousands of businesses we've helped get set up with a conference phone system by grabbing a quote today.

Best Conferencing Phone System FAQs

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