Checking the starter – Causes of failure, troubleshooting | HELLA (2024)

You will find useful information and important tips on the subject of vehicle starters here.

Checking the starter – Causes of failure, troubleshooting | HELLA (1)

Since an internal combustion engine cannot start by itself, a functioning starter is essential for a roadworthy vehicle. Malfunctions can be caused, for example, by incorrect connections, faulty solenoid switches or a damaged single-pinion gear. Learn everything about possible problems and how you can remedy the individual cases here.

Important safety note
The following technical information and practical tips have been compiled by HELLA in order to provide professional support to vehicle workshops in their work. The information provided on this website is intended for use by suitably qualified personnel only.

TABLE OF CONTENTS

Basics Starters
Function Design and function of the starter
Symptoms Starter faulty
Cause of failure Causes of faults Starters
Troubleshooting Testing the starter

STARTERS: BASICS

Internal combustion engines cannot start themselves, they have to be started with external energy. This starting procedure can either be electrical, hydraulic or pneumatic.

Electric motors, usually referred to as starters, are used for this purpose in most vehicles. Since high friction and compression resistances must be overcome during the starting process, the DC series motor is particularly suitable as a starter motor, due to its high initial torque.

Checking the starter – Causes of failure, troubleshooting | HELLA (3)

DESIGN AND FUNCTION OF THE STARTER: FUNCTION

A starter motor is usually composed of the following assemblies:

  • Electric starter motor
  • Engaging relay (solenoid switch)
  • Drive-end bearing with single-pinion gear

The electric starter motor consists in principle of a tubular pole housing in which the pole shoes, excitation windings and permanent magnets are housed. The electrical armature with armature winding is situated in this pole housing. The engaging relay, also known as a solenoid switch, is a combination of a relay and solenoid magnet, and is mounted at the top in the drive-end bearing. The single-pinion gear with pinion, free-running roller, engaging lever, carrier and in-line spring is situated in the drive-end bearing.

Function

The engaging relay is actuated when the motor is started via the ignition lock. The flow of current in the pull-in and hold-in winding attracts the relay armature. This actuates the engaging lever and pushes the carrier unit with pinion and freewheel against the ring gear of the engine flywheel. Once the pinion is fully engaged, the contact bridge in the engaging relay completes the main circuit to the starter motor. The starter is switched on and turns.

STARTER FAULTY: SYMPTOMS

The following symptoms may indicate a fault in the starter if the motor fails to start:

  • No response when actuating the ignition switch
  • The starter "clacks", but does not engage
  • The starter audibly turns, but without the motor engaging

CAUSES OF FAULTY STARTERS: CAUSE OF FAILURE

A starter malfunction can have different causes:

  • Electrical connections faulty
  • Solenoid switch (engaging relay) stiff or faulty
  • Electric motor damaged electrically
  • Single-pinion gear, starter pinion or freewheel damaged

NOTICE

A fault-free supply of power to the starter is imperative for its successful function. The vehicle battery and the positive and ground supply of the starter should be included in the fault diagnostics.

TESTING THE STARTER: TROUBLESHOOTING

Electrical faults in the starter are mainly caused by overloads. This can manifest itself in ground and winding short circuits in the field and armature winding, but sometimes also in the coils of the control elements (solenoid switch). Carbon brushes and collectors are subjected to high loads and are more susceptible to faults than the alternator. While, for example, clamping carbon brushes in the alternator do not cause voltage to arise and thus relieve the alternator, clamping carbon brushes in the starter leads to the formation of significant arcs due to the high currents. These arcs often destroy the collector. A multimeter and a clip-on ammeter are required for troubleshooting. Fault sources (such as the pinion) can, however, also be located through acoustic perception. Please also refer to the technical info: "Ground (31)".

The starter does not turn when the ignition switch is actuated.

CAUSE: REMEDY:

Switch on lighting (low beam).
Lighting weak or not working =

  • Break in the cable or ground connection
  • Insufficient current flow due to loose or oxidized connections
  • Battery discharged
  • Alternator faulty
  • Check battery cables and connections
  • Clean battery poles and terminals
  • Electrically secure connection between starters
  • Connect battery and ground
  • Measure battery voltage
  • Check battery, if necessary charge or replace
  • Check alternator

Solenoid switch does not energize:
Bridge terminals 30 and 50 on the starter,
Starter runs / engages =

  • Ignition switch faulty or
  • Break in the cable
  • Replace ignition switch
  • Repair break

Solenoid switch energizes:
Remove battery cable from terminal 30 on the starter and connect directly to the contact screw below connection terminal 30.
Starter starts up =

  • Solenoid switch contacts contaminated or worn
  • Clean/replace solenoid switch and contacts

Starter does not turn when the battery cable is connected directly to the contact screw below connection terminal 30, or the starter turns too slowly, or does not crank the engine.

CAUSE: REMEDY:
Carbon brushes worn Replace carbon brushes
Carbon brushes clamping Clean carbon brushes and guides of the brush brackets
Springs not supplied with sufficient voltage. Carbon brushes not contacting Replace springs
Collector contaminated Clean collector
Collector grooved or burned Refurbish or replace starter
Armature or field winding faulty Refurbish or replace starter

Starter engages and energizes. The motor only turns jerkily or not at all.

CAUSE: REMEDY:
Battery discharged Charge battery, check
Poor conductance of electricity due to loose or oxidized connections Clean battery poles and connections and tighten
Carbon brushes clamping Clean carbon brushes and guides of the brush brackets
Carbon brushes worn Replace carbon brushes
Collector contaminated Clean collector
Collector grooved or burned Refurbish or replace starter
Armature or field winding faulty Refurbish or replace starter

Drive pinion does not disengage. Starter engages and energizes. The motor only turns jerkily or not at all.

CAUSE: REMEDY:
Drive pinion faulty Replace drive pinion
Ring gear on the flywheel faulty Rework ring gear, replace if necessary

Drive pinion does not disengage.

CAUSE: REMEDY:
Pinion or steep thread contaminated or damaged Refurbish or replace starter
Solenoid switch faulty Replace solenoid switch
Return spring worn or broken Replace return spring

Starter continues to run after release of the ignition switch.

CAUSE: REMEDY:
Ignition switch or relay faulty Switch the engine off immediately! Check switch and relay, and replace if necessary

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Checking the starter – Causes of failure, troubleshooting | HELLA (2024)

FAQs

Checking the starter – Causes of failure, troubleshooting | HELLA? ›

The simplest cause of this sort of fault is a loose or corroded electrical connection. If there is a fault with the internal windings of the starter motor, bad brushes, or other electrical faults, the starter motor may lack the torque to crank the engine.

What is the most common cause of starter failure? ›

The simplest cause of this sort of fault is a loose or corroded electrical connection. If there is a fault with the internal windings of the starter motor, bad brushes, or other electrical faults, the starter motor may lack the torque to crank the engine.

What should you check first when diagnosing a starter system? ›

In a cranking system, you can divide your symptoms into one of three possible troubleshooting categories:
  1. STEP 1 - Begin at the batteries. Charge the batteries and perform battery load test on the battery bank. ...
  2. STEP 2 - Perform a voltage drop test. ...
  3. STEP 3 - Identify the specific issue.
Jun 13, 2023

What is the indicator of a bad starter? ›

One of the symptoms of a bad starter is a clicking noise when you turn the key or push the start button. However, a starter can die without making any sound at all, or it may announce its impending death with whirring and grinding noise—so listen up!

What destroys a car starter? ›

Solenoid Issues

The solenoid is a switch that connects power from the engine to the starter. If the solenoid has issues such as poor wiring, a blown fuse, or has experienced excessive wear and tear, it can affect the starter's efficiency.

Can you jump-start a car with a bad starter? ›

You can try to jump-start your car while it has a bad starter, but there's no guarantee that it will work if the starter has failed completely or has a mechanical issue. A quick fix to get your starter going is to gently tap it with a hammer.

Can AutoZone test a starter? ›

STARTER TESTING

This vital component can be checked quickly to see if you need a replacement. How to get your starter tested: Remove the starter and bring it to a nearby AutoZone. We'll test the starter for free, and it only takes 5 minutes.

What is the first step in diagnosing starter problems? ›

STEP 1 - Begin at the batteries: Charge the batteries and perform battery load test on the battery bank. If the load test fails, then individually test each battery and replace any faulty ones. STEP 2 - Perform a voltage drop test: Once batteries pass muster, then perform a voltage drop test on the starter main cables.

How to test a bad starter with a multimeter? ›

Touch one probe to the solenoid's battery terminal and the other probe to the solenoid's starter terminal. You should hear a beep or see a continuity indication on the multimeter. If there is no continuity, the solenoid is likely faulty.

Can a bad starter still turn over? ›

Common Signs of a Bad Starter

The engine won't turn over. The most common signal that your starter has a problem is if nothing happens when you turn the key or push to start. Unusual noises, such as clinking, grinding and whirring. If you ignore these sounds, it can eventually lead to damage to the engine flywheel.

How do you rule out a bad starter? ›

Signs of a Bad Starter
  1. Whirring, grinding, or clicking sounds when trying to start your car.
  2. A loud single click while trying to start the vehicle with no engine crank.
  3. The instrument cluster, headlights, and radio work normally, but nothing happens when you turn the key.
Apr 19, 2023

How do you test a starter without removing it? ›

There are two wires going to the starter. A really thick one that provides the 12v power and a skinny one that sends a signal to crank. If you can access the studs that hold these wires to the starter, briefly short the two studs with a wire. A good starter will crank immediately.

How to tell if it's a bad alternator or starter? ›

Signs & Symptoms of a Bad Alternator

As long as that alternator is creating electricity and the battery is good, your car should start and stay running. If the vehicle won't crank or start but the headlights are still working, look to problems with the starter or other parts of the engine.

Can AutoZone tell if your starter is bad? ›

Remove the starter and bring it to a nearby AutoZone. We'll test the starter for free, and it only takes 5 minutes.

How do you tell if it's your starter or ignition switch? ›

Starter motors should make noise when you turn your ignition key fully to activate your car. If you turn the key and do not hear anything, there's a chance that there's something wrong with the vehicle's ignition switch.

Can you jump start a car with a bad starter? ›

You can try to jump-start your car while it has a bad starter, but there's no guarantee that it will work if the starter has failed completely or has a mechanical issue. A quick fix to get your starter going is to gently tap it with a hammer.

Will a bad starter still crank? ›

Engine Won't Crank or Start

The most obvious sign of a bad starter is an engine that won't crank or start. Of course, there are many other issues besides a bad starter that can prevent the engine from cranking. A few examples include a bad battery, failed ignition switch, or an engine mechanical problem.

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