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FAQs
What is the GoodRx controversy? ›
1, alleges that by disclosing millions of users' personal health information to third parties without the users' authorization, consent, or knowledge, GoodRx violated the FTC Act's prohibition on unfair and deceptive trade practices and the FTC's Health Breach Notification Rule.
Why do pharmacists not like GoodRx? ›“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.
Can a pharmacy refuse to honor GoodRx? ›Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.
What's the deal with GoodRx? ›GoodRx is 100% free and works for every member of your family. There are no fees and zero obligations. Simply use the GoodRx website or mobile app* to search for your prescriptions and then use the free coupons at your local pharmacy to save. It's that simple!