How to Cancel Your VPN Subscription Plan (2024)

Navigate to:
  • How To Cancel
  • Alternative VPNs
  • Conclusion

Breakups hurt, but sometimes, you have to go through it if you can no longer find joy in your current situation. That doesn’t just apply to relationships; it also applies to the services we use, such as VPNs. So here, we’ll teach you how to “break up” with a VPN you no longer need.

Perhaps it started out great, but your VPN is no longer meeting your digital security needs. Or maybe you just found a better, more practical VPN. Whatever the reason, you can cancel your current VPN subscription by following our guides.

How to Cancel Your VPN Subscription Plan (1)

How To Cancel VPN Subscriptions

How to cancel a VPN depends on where you purchased it in the first place: either in an app store or on the company’s website.

How to Cancel Your VPN Subscription Plan (2)

If You Bought VPN in Apple or Google Play Store

If you purchased your VPN from an app store, then you’ll cancel it in your device’s settings.

iOS

  1. Go to Settings.
  2. Click on Your Name.
  3. Click on Subscriptions.
  4. Tap your VPN subscription.
  5. Hit Cancel.

macOS

  1. In the app store, sign in to your account.
  2. Click the Person icon at the top of the window.
  3. Click Subscriptions.
  4. Click Manage.
  5. Click VPN Subscription.
  6. Click Edit.
  7. Cancel Subscription.1

Windows

  1. Under Services & Subscriptions, sign in to your account.
  2. Find your VPN subscription.
  3. Click Manage.
  4. Click Cancel.2

Android

  1. In the Google Play store, sign in.
  2. Click on Menu and Subscriptions.
  3. Select your VPN subscription.
  4. Click Cancel.3

Pro Tip: Subscriptions made through app stores often auto-renew automatically. See if you cancel the auto-renewal beforehand. That way, you won’t have to cancel the subscription once it expires.

If You Bought VPN on a Company Website

If you bought your VPN from its website, the cancellation procedure is most likely outlined somewhere in the FAQ or knowledgebase. But one thing we learned from testing VPNs for a long time is that you can cancel most services by contacting customer support, either through phone, email, or live chat.

If that doesn’t work, or if you can’t find how to contact customer support, try logging into your online dashboard and navigating to the ‘subscription’ section.

VPNPhone numberEmail
Astrill VPNn/a, no refunds after 7-day free trialn/a, no refunds after 7-day free trial
Avast SecureLine VPNn/a, unsubscribe in accountn/a, unsubscribe in account
AVG VPNn/a, unsubscribe in accountn/a, unsubscribe in account
Bitdefender Premium VPN954-414-9655n/a, unsubscribe on website or in account
BlackVPNn/an/a, contact form on website only
CyberGhostn/an/a, unsubscribe in account
Encrypt.men/asupport@encrypt.me (Family and Team accounts only)
ExpressVPNn/an/a, unsubscribe in account
FastestVPNn/asupport@fastestvpn.com
HideMyAssn/an/a, unsubscribe in account
Hotspot Shieldn/an/a, unsubscribe in account
IPVanish800-591-5241n/a, unsubscribe in account
Ivacy VPNn/an/a, unsubscribe in account
IVPNn/an/a, unsubscribe in account
Kaspersky VPN Securen/an/a, unsubscribe in account
KeepSolid VPN Unlimitedn/an/a, unsubscribe in account
Malwarebytes Privacy VPNn/an/a, unsubscribe in account
McAfee Safe Connect VPNn/an/a, unsubscribe in account
Mozilla VPNn/an/a, unsubscribe in account
NordVPNn/asupport@nordvpn.com
Norton Secure VPNn/an/a, unsubscribe in account
Perfect Privacyn/ainfo@perfect-privacy.com
Private Internet Accessn/an/a, unsubscribe in account
ProtonVPNn/acontact@protonvpn.com
PureVPNn/an/a, unsubscribe in account
StrongVPNn/asupport@strongvpn.com
Surfsharkn/asupport@surfshark.com
Trust.Zonen/an/a, fill out contact form on site
TunnelBearn/an/a, unsubscribe in account
VPNSecuren/an/a, unsubscribe in account
VyprVPNn/an/a, unsubscribe in account
Windscriben/an/a, unsubscribe in account

FYI: If your subscription is new, you may be able to get a refund on your purchase if you cancel within a certain timeframe. Most VPNs give users a 30-day money-back option.

Alternative VPNs

If you want to invest in another VPN after canceling, we recommend checking out our VPN guide, which includes a shopping guide. As an alternative, you can check out the picks for our best VPNs, all of which we’ve been testing out for years on end. Or, read about how much VPNs cost so you can get an idea of typical pricing. We’ve outlined a few of our favorites here:

NordVPN

How to Cancel Your VPN Subscription Plan (3)

NordVPN is one of the most popular VPNs in the world, with over eight million customers internationally. Based in Panama, they’re not subject to the Five Eyes, Nine Eyes, and 14 Eyes international surveillance alliances that would require handing over customer data to the government. Plus, they hardly log any data, not keeping track of what users do online or their IP addresses, so even if they were asked, they would have nothing to hand over. Learn more in our NordVPN review.

ExpressVPN

How to Cancel Your VPN Subscription Plan (4)

ExpressVPN is another popular option based in the British Virgin Islands, another Five Eyes non-member. With over 2,000 servers in 148 global locations, ExpressVPN is a good VPN for travel, if you’re bouncing between different Wi-Fi networks. It’s also a good choice if you like movies and TV shows, as it works with Netflix, torrenting, and a host of other streaming services such as Prime Video, Disney+, ESPN +, Hulu and even Youtube TV. Our ExpressVPN review goes into even more detail about the VPN itself, while our page on ExpressVPN costs covers pricing.

Surfshark

How to Cancel Your VPN Subscription Plan (5)

Last but certainly not least, Surfshark is another VPN that’s great for privacy. Why? Because it uses AES-256 encryption, which is the same method that the U.S military uses to secure top-secret files. However, Surfshark doesn’t stop there. They employ what’s called multi-hop, meaning that they encrypt data multiple times through multiple servers. And of course, Surfshark has a failsafe option called a kill switch, which will shut down all web activity if the VPN disconnects. Combine that with their headquarters in the British Virgin Islands, the same country as ExpressVPN, plus a strict logging policy, and you’ve got one of the best options for the privacy-minded VPN-user.

Conclusion

That’s all we have on how to cancel your VPN! Next time, make sure to read up on your VPN before purchasing, paying special attention to its refund policy. To save money, read about the best VPN deals. Or, keep reading to learn more.

Frequently Asked Questions

We hope we answered all of your questions about cancelling VPN subscriptions, but if we didn’t here’s another shot.

  • How do I cancel my VPN Unlimited subscription?

    To cancel your VPN Unlimited subscription:

    1. Log into your KeepSolid account.
    2. If you purchased it directly on the KeepSolid website; you’ll cancel it within the account.
    3. If you purchased it from the Apple App store or the Google Play store, you’ll need to cancel the subscription in your device’s settings under the subscription section.
  • How can I cancel my free VPN?

    How to cancel your free VPN depends on where you purchased it, from the company’s website or from an app store. If you downloaded it from a website, you will most likely need to:

    1. Go back to that website.
    2. Login.
    3. Cancel your subscription directly in the account area.

    If you purchased it in the App or Google Play stores, you’ll need to:

    1. Enter your device’s subscription settings.
    2. Cancel the subscription.
  • How can you cancel subscriptions on the iPhone?

    To cancel subscriptions on the iPhone:

    1. Go into Settings.
    2. Click on your name at the top.
    3. Click Subscriptions.
    4. Tap on the one you want to cancel.
    5. Click Cancel Subscription.
  • How do I cancel my ExpressVPN subscription in 30 days?

    How to cancel your ExpressVPN subscription in 30 days, meaning turn off auto-renewal, depends on how you purchased it in the first place. If you used a credit card or PayPal:

    1. Sign into your ExpressVPN account.
    2. Click Subscription.
    3. Click Manage Subscription Settings.
    4. Turn off Auto-Renewal.

    However, if you paid using Paymentwall or BitPay, you don’t need to cancel, as there’s no auto-renewal in place. If you are having trouble cancelling, contact ExpressVPN via the live chat on their website.

How to Cancel Your VPN Subscription Plan (2024)

FAQs

How do I cancel my VPN subscription? ›

Android
  1. In the Google Play store, sign in.
  2. Click on Menu and Subscriptions.
  3. Select your VPN subscription.
  4. Click Cancel.

How do I close a VPN account? ›

How to turn off a VPN on Windows
  1. Navigate to “Settings”
  2. Select “Network & Internet”
  3. Choose “VPN” from the menu on the left side of the screen.
  4. Identify and select the VPN connection you wish to disable.
  5. Finally, click on “Disconnect” to turn off the VPN.
Jun 13, 2024

How do I cancel my subscription? ›

Important: When you uninstall the app, your subscription won't cancel.
  1. On your Android device, go to subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the instructions.

How do I turn off auto renewal on VPN Unlimited? ›

Check the precise steps in this article below.
  1. How to Cancel Subscription in ExpressVPN. ...
  2. Go to subscription settings.
  3. Click on Turn Off Automatic Renewal.
  4. Turn off automatic renewal.
  5. Confirmation.
  6. Confirm again.
  7. Automatic renewal is now off.
  8. Contact customer service, and that's it, you have canceled your subscription.

How do I cancel my private VPN subscription? ›

Pro Tip: If you've used PrivateVPN for more than 30 days and simply want to cancel (without requesting a refund), you just need to stop the auto-renewal option. To do this, sign into your account, go to Control Panel, and click Cancel Subscription. You don't need to talk to customer support.

How do I cancel my VPN and get a refund? ›

How do I cancel my ExpressVPN and get a refund? To cancel your ExpressVPN subscription and get a refund, you'll need to log in to your account and contact customer service. You'll be eligible for a full refund if you're within the 30-day, money-back guarantee period.

How do I permanently delete VPN? ›

How to delete a VPN
  1. Go to “Settings” and click on “Apps.”
  2. Select “Apps & features” in the left menu.
  3. Select your VPN app and click on it.
  4. Click “Uninstall” and confirm by clicking a pop-up.
Mar 28, 2023

Can you stop a VPN? ›

Most VPNs come with a software program or app from which you can manage the VPN. If you're using a Windows, Mac, Android, or iOS VPN, simply launch the VPN software and click, tap, or toggle the same button you used to enable it. The button might read Disconnect, Turn Off, or Stop, or it might just be a power icon.

What to do if a subscription service won t let you cancel? ›

If a company won't stop charging your account after you've tried to cancel a subscription, file a dispute (also called a “chargeback”) with your credit or debit card. Online: Log onto your credit or debit card online account and go through the dispute process.

How do I cancel my subscription nicely? ›

Hi (Recipient's name), I would like to cancel my subscription to (service). My details (including personal information, account number, etc.) Please confirm that you have received this email and that my subscription has been canceled.

How do I cancel my subscription on explain everything? ›

Cancel your subscription purchased in the App Store
  1. Open the Settings app on your device.
  2. Select your name.
  3. Select Subscriptions.
  4. Find and select the subscription that you'd like to cancel.
  5. Select Cancel Subscription. If you don't see Cancel Subscription, the subscription is already canceled and won't renew.

How do I cancel VPN on my phone? ›

How To Turn Off a VPN on Android
  1. Access “Settings” on your device.
  2. Navigate to “Network & Internet”
  3. Tap on the “VPN” option.
  4. Change the VPN status to “Off” to disable the VPN on your Android device.

How do I delete my VPN Unlimited account? ›

Method 2: Uninstall VPN Unlimited via Apps and Features/Programs and Features. Look for VPN Unlimited in the list and click on it. The next step is to click on uninstall, so you can initiate the uninstallation.

How do I stop VPN from always on? ›

Disabling your VPN is as simple as accessing your VPN settings and disconnecting by clicking the on/off switch. Depending on your VPN provider, this switch might be labeled “Disconnect”, “On/Off”, “Turn On/Off”, “Stop”, or a default “I/O” power button.

How do I terminate a VPN connection? ›

Turn off a VPN on Windows 11, 10, and other versions
  1. Go to “Settings” > “Network & Internet.”
  2. Select “VPN” in the left-side menu.
  3. Select the VPN connection you want to disable.
  4. Click “Disconnect.”
Jun 29, 2023

How do I unsubscribe from secure VPN app? ›

How to Cancel from Google Play Store
  1. Open the Google Play Store.
  2. Select your profile icon, which is located on the top right of the screen.
  3. Select Payments & Subscriptions and go to subscriptions.
  4. Click on the SecureVPN subscription.
  5. Select Cancel Subscription.

Does deleting an app cancel the subscription? ›

If you delete an app, it doesn't cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option.

Can you delete VPN? ›

If for whatever reason you want to permanently remove a VPN, there are two ways to go about doing it. First, you can uninstall the VPN app or software from your device. Second, you can do the manual process and remove the VPN from your device's settings.

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