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FAQs

What is the best answer for what is customer service? ›

Here's what this might look like: “To me, customer service means ensuring that the client or customer has the best experience possible. I've learned that by listening to the customer's desires, concerns, and perspective, I'm able to figure out the best way to solve any issues that come up.

This could mean one of a few things: Per federal law, we need more information to process your claim, or. You did not properly certify for weekly benefits, or. You have a federally-mandated scheduled “monetary” or “non-monetary” appointment to determine your eligibility.

What do you enjoy about customer service? It's important for customer service reps to be empathetic and people-oriented. Good answers might include “I like talking to people and finding out about their lives” or “I love the feeling of helping somebody solve a problem they're having.”

If you filed your claim online, you may check the status of your claim by going to wagehour.nj.gov (have your confirmation number available). If you filed a paper claim, call 609-292-2305 (have your claim number available).

What is good customer service? Great customer service means meeting customer expectations – from interacting with customers over messaging channels because they expect convenience to investing in your knowledge base because they expect to find answers on their own.

Health insurance offers financial relief, but claim rejections can arise from incorrect info, waiting periods, non-disclosure, expired policies, missed documents, claim deadlines, intimation, sum insured limits, cashless treatments, network hospitals, policy terms, accurate medical info, and timely renewal.

We will ask how many hours you worked and how much you earned (gross) for that week. To be eligible for partial benefits, you cannot work more than 80 percent of the hours normally worked in the job. For example, if you worked a 40-hour week, you won't be able to get benefits if you work more than 32 hours.

Once you completed your verification, it can take NJ Unemployment up to 15 business days to process. If you don't hear back after 15 business days, please reach out for support.

A: When answering, focus on your relevant skills, experience, and achievements that make you the best fit for the role.You should hire me because I am a hard worker who wants to help your company succeed. I have the skills and experience needed for the job, and I am eager to learn and grow with your team .

How do you handle pressure? ›

I am applying for this job because I believe it offers the perfect opportunity for me to utilize my skills and experiences to contribute effectively. The role aligns well with my career objectives, and I am enthusiastic about the prospect of working with a dynamic team in a stimulating environment.

In short, you must be looking for a new job, and in a position to accept a job offer when it comes. If you won't be able to work because you have to care for family members or you are physically unable to accept work, you may not be eligible to receive benefits.

When we determine whether or not your claim is approved, we will mail you a determination letter. If you disagree, you have the right to file an appeal. Your appeal rights are printed on every determination we send.

Simply put, customer service is helping customers solve problems, teaching them how to use products, and answering questions. The definition is in the name of the concept — customer service is about serving the needs of customers.

Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

The primary role of the customer service representative is to interact with customers to address their concerns, answer their questions and assist them with their needs. A customer service representative will often answer customer phone calls and emails, responding to customers' questions and concerns.