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We apologize for the inconvenience, but we're performing some maintenance. (2024)

FAQs

How do you apologize for inconvenience professionally? ›

I am writing to express my regret for [briefly state issue]. Please accept my sincere apologies for the inconvenience caused. Rest assured, measures have been taken to fix [the issue] and prevent a recurrence. Thank you for your understanding.

What is a better way of saying "sorry for the inconvenience"? ›

Some good direct synonyms for "sorry for the inconvenience" would be: "I/We apologize for the inconvenience." "I/We apologize for any inconvenience caused." "Sorry for any trouble caused." "Please accept our/my sincere apologies."

Is it correct to say apologies for the inconvenience? ›

What Does The Phrase 'Sorry For The Inconvenience' Mean? By saying 'sorry for the inconvenience', you express regret to a customer for the error and for the discomfort that your actions (or lack thereof) have caused. In customer support, it is common to use this phrase, but there are better ways of saying it.

How do you say "I apologize professionally"? ›

Use the words "I'm sorry" or "I apologize." Consider using these exact words so the other person knows the purpose of your communication. Avoid saying things like, "I didn't mean to miss the meeting," and instead use, "I sincerely apologize for missing the meeting." Apologize privately.

How do you use apologies for any inconvenience caused in a sentence? ›

We sincerely apologise for any inconvenience caused. This is more than a minor inconvenience. The closing of the shop caused great inconvenience. We have apologised for the inconvenience caused and are making sure that we put this right.

How do you apologize for the inconvenience this may cause? ›

this may have caused” The “may” here implies that there might not be anything wrong at all. That's a classic non-apology apology move. It slights the very real problems that customers are experiencing. If this didn't affect them, you don't really need to say anything.

How do I reply sorry for the inconvenience? ›

  1. That's OK / It's all right.
  2. No problem / No worries / Don't worry about it.
  3. It happens.
  4. I forgive you / You're forgiven.
  5. I appreciate your apology. / I accept your apology.
  6. Thank you for your apology.
  7. Apology accepted.

How to apologize without saying sorry professionally? ›

Here are seven different things you can say instead of sorry in an email, including descriptions of situations in which these phrases may be appropriate and examples:
  1. I understand. ...
  2. Thank you. ...
  3. Unfortunately. ...
  4. I hope. ...
  5. I get what you mean. ...
  6. I plan to make this right. ...
  7. Can you give me some feedback? ...
  8. Give a heads up.
Sep 29, 2023

How do you apologize professionally without admitting fault? ›

How to Apologize to a Customer Without Saying Sorry
  1. Listen Before Responding. For an apology to be genuine, agents must know what they are apologizing for. ...
  2. Avoid Making Assumptions. ...
  3. Acknowledge the Issue. ...
  4. Demonstrate Empathy. ...
  5. Offer Reassurance. ...
  6. Demonstrate Interest In Solving the Problem. ...
  7. Keep It Personal.
May 5, 2022

How do you apologize professionally for not doing something? ›

Here are four steps to follow:
  1. Say the words “I'm sorry.” Don't dance around it. You don't want your apology recipient to come away not knowing they were apologized to.
  2. Be specific about what you're apologizing for. ...
  3. Avoid justifications and obfuscations. ...
  4. Show that you'll avoid a repeat offense.

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