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We apologize for the inconvenience, but we're performing some maintenance. (2024)

FAQs

How to respond to an apology professionally? ›

"I recognize the effort it took for you to apologize, and I want you to know that I appreciate it. It shows me that you understand the impact of what happened and are taking steps to make things right."

What is a better way of saying "sorry for the inconvenience"? ›

Some good direct synonyms for "sorry for the inconvenience" would be: "I/We apologize for the inconvenience." "I/We apologize for any inconvenience caused." "Sorry for any trouble caused." "Please accept our/my sincere apologies."

How do you sincerely apologize for the inconvenience caused? ›

Please accept my sincere apologies

Dear [Recipient's name], I am writing to express my regret for [briefly state issue]. Please accept my sincere apologies for the inconvenience caused. Rest assured, measures have been taken to fix [the issue] and prevent a recurrence.

How do you respond to an apology without saying it's okay? ›

Some examples: “Thank you, I needed to hear this apology. I really am hurt.” Or, “I appreciate your apology. I need time to think about it, and I need to see a change in your actions before I can move forward with you.” Don't criticize the transgressor, as hard as it may be to hold back in the moment.

What is the best thing to say in an apology? ›

Apologize, but do not go overboard by saying, “I am very, very, very sorry.” Keep it simple and to the point. Summarize what you are apologizing for, and apologize only for the particular situation or problem. Be brief. Apologize cheerfully and sincerely.

Is it OK to say I apologize for any inconvenience? ›

"Sorry for the inconvenience" lacks an authentic feel and comes across as insincere or formulaic. Repeating it might make customers feel like another transaction rather than valued individuals. And that's where a genuine apology steps in like a superhero, cape and all.

What does I deeply apologize for the inconvenience mean? ›

What Does The Phrase 'Sorry For The Inconvenience' Mean? By saying 'sorry for the inconvenience', you express regret to a customer for the error and for the discomfort that your actions (or lack thereof) have caused. In customer support, it is common to use this phrase, but there are better ways of saying it.

How do you use apologize for the inconvenience in a sentence? ›

We sincerely apologise for any inconvenience caused. This is more than a minor inconvenience. The closing of the shop caused great inconvenience. We have apologised for the inconvenience caused and are making sure that we put this right.

How to apologize professionally in an email sample? ›

Thank you for reaching out to me about [the mistake]. I am incredibly sorry, this was entirely my mistake and if there is anything I can do to remedy the situation, I will give it my full attention. I understand that this [how it affected them] and I want to assure you that it won't happen again.

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