We apologize for the inconvenience, but we're performing some maintenance. (2024)

FAQs

How do you apologize for inconvenience professionally? ›

I would like to sincerely apologize for [briefly state the issue]. I realize this is disappointing, and I deeply regret any inconvenience caused. We are working diligently to [mention any remedial action being taken]and ensure the issue never reoccurs.

"I/We apologize for any inconvenience caused." "Sorry for any trouble caused." "Please accept our/my sincere apologies."

We sincerely apologise for any inconvenience caused. This is more than a minor inconvenience. The closing of the shop caused great inconvenience. We have apologised for the inconvenience caused and are making sure that we put this right.

Say “I'm sorry”, period

Use a straightforward and sincere apology, such as “I apologize for the inconvenience and frustration this has caused you” or “We are truly sorry for the error and any inconvenience it may have caused you.”

Use the words "I'm sorry" or "I apologize." Consider using these exact words so the other person knows the purpose of your communication. Avoid saying things like, "I didn't mean to miss the meeting," and instead use, "I sincerely apologize for missing the meeting." Apologize privately.

Apologies for the inconvenience and apologies for your inconvenience both are correct. But you need to use it properly. For example, when a customer isn't responded timely but the customer is more valuable to you, In that case, apologies for your inconvenience can be better way.

I wanted to apologize for the mistake I made [mention the mistake briefly]. I understand how my actions affected [project/team/company], and I take full responsibility for the error. To rectify this situation, I've [explain your plan]. Moving forward, I'll [mention preventative steps].

What Does The Phrase 'Sorry For The Inconvenience' Mean? By saying 'sorry for the inconvenience', you express regret to a customer for the error and for the discomfort that your actions (or lack thereof) have caused. In customer support, it is common to use this phrase, but there are better ways of saying it.

Apologize cheerfully and sincerely. Do not express feelings of guilt. Explain what you will do to correct the mistake or situation. Assure the person that this will not happen again.

this may have caused” The “may” here implies that there might not be anything wrong at all. That's a classic non-apology apology move. It slights the very real problems that customers are experiencing. If this didn't affect them, you don't really need to say anything.

How do you say "I apologize for the inconvenience professionally"? ›

Especially in customer-facing roles in professional settings, it's easy to use “Sorry for the inconvenience” as a catch-all apology (e.g., a lost package, missed appointment, or faulty service). In these cases, the phrase can land as invalidating or unprofessional instead of caring.

I wouldn't want to inconvenience you. We were inconvenienced by the bad weather.

this may have caused” The “may” here implies that there might not be anything wrong at all. That's a classic non-apology apology move. It slights the very real problems that customers are experiencing. If this didn't affect them, you don't really need to say anything.