Hertz pulls back on EV plans citing Tesla price cuts, high repair costs (2024)

Tesla Model 3 electric vehicles at a Hertz airport location.

Photo by E.R. Davidson

Hertz is pumping the brakes on plans to electrify more of its rental car fleet after EV repair costs came in higher than the company anticipated, and after Tesla price cuts reduced the resale value of the majority of electric cars in its fleet by about one-third.

CEO Stephen Scherr said on the company's third-quarter earnings update on Thursday, "our in-fleeting of EVs will be slower than our prior expectations."

The rental car company reported lower than expected margins for the period ending September 2023, and the CEO said EV repairs were one challenge. "Our direct operating expenses remained controlled in the quarter as they grew with transaction volume. On a unit basis, we achieved productivity gains across most categories of auto. The exception remained vehicle damage costs, particularly those on our EVs."

Scherr also said, "MSRP declines in EVs over the course of 2023, driven primarily by Tesla, have driven the fair market value of our EVs lower as compared to last year, such that as salvage creates a larger loss and therefore greater burden."

Shares of Hertz closed down by around 10% on Thursday at $9.04 following the third-quarter update. Tesla shares also dipped around 3% on Thursday to close at $205.76.

Hertz also disclosed on Thursday that about 80% of the battery electric cars in its fleet are Teslas today. About 11% of Hertz's entire fleet is comprised of electric cars now. With around 50,000 electric cars in its fleet currently, that means Hertz has around 35,000 Teslas in its fleet now.

That number is far shy of the 100,000 Tesla electric cars Hertz originally said it was ordering from Tesla by the end of 2022.

Hertz Global Chief Executive Officer Stephen Scherr said Hertz is still "committed" to buying 100,000 cars from Tesla and 175,000 EVs from GM, but is not on target to have EVs represent a quarter of its fleet by the end of 2024 any more as previously hoped.

"Our focus and our work with Tesla is to look at the performance of the car so as to lower the risk of incidents of damage," Scherr said. "And we're in very direct engagement with them on parts procurement and labor and the like."

As Hertz buys up more EVs from GM and other automakers down the line, Scherr said on the company's Q3 call, the company expects those electric vehicles to have a "lower incidence of damage," and "a lower cost of parts and labor."

"Remember, in the likes of GM and other OEMs, there's decades of establishment of a broad national parts supply network. There's an aftermarket of parts that that is there that is less mature obviously in the context of Tesla," Scherr said, adding that margins and other EV issues would improve as Hertz looks to "diversify" that part of its fleet.

On October 25, 2021, Hertz first announced plans to grow its fleet of battery-electric vehicles with "an initial order of 100,000 Teslas by the end of 2022." Tesla hit a $1 trillion market cap for the first time after the Hertz announcement.

A commercial featuring repeat Super Bowl champion Tom Brady, alongside parked Tesla Model 3 electric sedans in aHertzgarage, accompanied the announcement.

Tesla CEO Elon Musk waited until November 2, 2021, a week later, to inform Tesla shareholders in a post on Twitter, the social network he now owns and has rebranded as X, that Hertz had not signed any contract with Tesla for the high-volume order.

Musk frequently says that electric cars require less maintenance than counterparts with internal combustion engines (including plug-in hybrid electrics). That's a big potential selling point for electric cars, and a reference to items like motor oil, oil filters, engine air filters, transmission fluid, spark plugs and other items requiring annual maintenance or scheduled replacements.

But electric vehicle owners can face unique maintenance needs, as well. Nikhil Naikal, CEO of Kinetic, a startup that is not affiliated with Hertz or Tesla but provides repairs for electric and autonomous vehicles, told CNBC on Thursday:

"The reality of electric vehicles is that they can be 1,000 pounds heavier or more than gas vehicles, and they move faster, with higher torque. Since they're extremely zippy and heavier, it's just physics — the ability to overcome inertia so quickly is going to effect their suspension systems, the brakes and steering columns. It's counter-intuitive, but even with fewer moving parts they are susceptible to requiring more maintenance. They especially require tire-swapping, because the tires wear out more quickly from that high torque and weight."

Hertz pulls back on EV plans citing Tesla price cuts, high repair costs (2024)

FAQs

Why is Hertz getting rid of Teslas? ›

This is a side effect of Tesla lowering their new car prices. As the new car prices dropped, the residual value of Hertz's used Teslas went down as well That and the higher than expected repair costs are the main factors in their decision.

How did Hertz's bet on Teslas go horribly sideways? ›

By early 2024 it was clear the massive bet on electrification was a catastrophe. Musk had slashed Tesla prices by as much as 30%, sending the value of Hertz's EVs plummeting. Wagner and O'Hara's plan was filled with countless other miscalculations that only deepened the wound.

Do Teslas cost more to repair? ›

However, you can expect to pay more for Tesla maintenance and repairs than you would for the average car.

Why is Hertz dumping EV? ›

The instigating factor seems to have been repair costs for rideshare EVs, which were much higher than expected. This is not maintenance costs, which Hertz notes are lower than ICE vehicles, but rather collision repair costs.

Why is everyone leaving Tesla? ›

BERLIN, April 15 (Reuters) - Tesla (TSLA. O) , opens new tab is laying off more than 10% of its global workforce, an internal memo seen by Reuters on Monday shows, as it grapples with falling sales and an intensifying price war for electric vehicles (EVs).

Why is Hertz Tesla so cheap? ›

Hertz reported Tesla renters were getting in more crashes, costing more per crash, and that customers simply weren't requesting them at the rate expected. At first they were expensive, but in later months EV rentals were very reasonably priced, lower than other cars with similar luxury levels.

What was Tesla's biggest mistake? ›

Decision's were like: Tesla's decision to reject Westinghouse offers to develop new type of offer that was his greatest mistake. He decided instead to explore high frequency alternating current system on his own instead.

What is the controversy with Tesla? ›

Meanwhile, Tesla remains embroiled in multiple lawsuits, including by the California and federal governments, alleging rampant racism at the Fremont factory where four car models are made. However, factors outside Musk's control weigh more heavily on Tesla than its CEO's politics, Kim and Ives pointed out.

Can a Tesla roll backwards? ›

While in Park, touch Controls > Dynamics > Stopping Mode and choose from these options: Creep: When close to, or at, a complete stop, the motor continues to apply torque, moving Model Y slowly forward (in Drive) or backwards (in Reverse), similar to a conventional vehicle with an automatic transmission.

Is it cheaper to own a Tesla than a gas car? ›

Head To Head, Electric Vehicles Now Cheaper Than Their Gas Counterparts. After tax credits, purchase price, fuel and maintenance are all tallied, popular EVs–including the Tesla Model 3, Chevrolet Bolt and Ford F-150 Lightning–hold the edge on costs.

Do Teslas lose value over time? ›

Tesla's Value Drops Surprisingly Fast

However, the latest study from iSeeCars throws a bit of shade on Tesla's glowing reputation. It seems that Tesla's resale value is dropping significantly faster than its automotive peers, including Chevy. That's a big deal for Tesla owners and potential buyers alike.

What is the downside of owning a Tesla? ›

However, Tesla batteries come with an eight year/150,000-mile warranty. With these high repair costs come potentially high insurance premiums. Some insurance companies may even classify Teslas as luxury vehicles, raising insurance premiums even more.

Why is Hertz selling all their Teslas? ›

Hertz cited expensive repairs as one of the reasons for its decision. This is a real issue (and one that Hertz should have known about). By all accounts, Tesla repair costs, especially for collision work, are higher than for other brands, and the company's service operation doesn't have a great reputation.

Why is EV not the future? ›

While bigger batteries allow drivers to travel farther between charges, they also make the cars heavier, more dangerous, more expensive, and worse for the planet. The "range anxiety" that has resulted in massive batteries is another reason EVs don't work as a replacement for gas cars.

What is the problem with Hertz? ›

Other problems beyond EVs

And the EVs were not the only black eye for Hertz. In December 2022, the company agreed to pay $168 million to settle 364 claims related to the company falsely reporting rental cars as stolen. These cases sometimes resulted in Hertz customers being arrested and even imprisoned.

Why did Hertz get rid of EVs? ›

In a U.S. Securities and Exchange Commission filing Jan. 11, the Estero-based car rental company announced it was getting rid of the vehicles by the end of the year as it looks to eliminate a “disproportionate number of lower margin rentals and reduce damage expenses associated with EVs.”

Why is Tesla declining? ›

Tesla reported that first-quarter revenue was $21.3 billion, down 9% from last year as worldwide sales dropped nearly 9% due to increased competition and slowing demand for electric vehicles.

Why is Tesla removing radar? ›

Back in May 2021, Tesla announced that it was eliminating radar on its new cars in a push to switch to the so-called Tesla Vision approach, which only uses cameras to “see” the road and neural networks that are supposed to mimic the way a human brain works.

How much did Hertz lose on Tesla? ›

The company said Thursday that it lost $1.28 a share, or $392 million, against analyst expectation for a loss of 44 cents a share. The car rental company took a $195 million charge for the depreciation of an additional 10,000 EVs that Hertz is now holding for sale.

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