Why are my Android phone apps crashing or closing & how to fix the issue | Samsung UK (2024)

FAQs

How to fix apps crashing on Android? ›

This usually occurs when your Wi-Fi or cellular data is slow or unstable, causing apps to malfunction. Another reason for Android apps crashing can be a lack of storage space in your device.

Scroll down and find "Apps." Scroll down and select "Battery" or "App Battery Usage" from the app info page. Here, you'll see three options: Unrestricted, Optimized, and Restricted. To ensure the app is never killed in the background, you'll want to select the "Unrestricted" option.

An Android app crashes whenever there's an unexpected exit caused by an unhandled exception or signal. An app that is written using Java or Kotlin crashes if it throws an unhandled exception, represented by the Throwable class.

Android safe mode is a diagnostic tool or feature that helps you figure out what is causing device issues. Safe mode lets you run your Android device with only factory-installed apps and services. From there, you can determine if the problem is with your operating system or a third-party app.

Apps need space to carry out their processes. Without space, they may cause your phone to overheat or interfere with other apps. Low space means your phone can't work at optimal capacity, and could be why your apps keep stopping. Get rid of games you don't play or apps you don't use.

You don't actually need to close the apps running in the background, because Android phones are optimized to stay efficient even when there's a bunch of apps opened up.

In general "crash" does not mean "not working". A computer or its programs can malfunction in many ways, but "crash" means the entire computer stops running any programs, and turns off. A smartphone has a computer in it, so it can "crash", but only if the phone turns off by itself.

Doublecheck your USB, Wi-Fi, and/or Bluetooth connections.

If you're lucky enough to have a car that supports wireless Android Auto, you'll need to keep Bluetooth and Wi-Fi active, as well as reliable — it could be that one of them is flaking out.

Why does Android settings keep closing? ›

Android stores temporary files in the system cache partition to perform tasks more efficiently. If these files become corrupted, you may encounter various problems, including the “Settings keeps stopping” error.

Clear an app's cache

Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache. Note: The only way to clear the cache on every app at the same time would be to perform a factory reset on your phone.

Device crashes, freezes, or restarts

Check that your device has enough free storage space. T-Mobile recommends having at least 15% of the on-device storage free. Check that your device has the latest software update using our tutorials. If you have an Android device, use Recovery Mode to wipe the cache partition.

Apps need space to carry out their processes. Without space, they may cause your phone to overheat or interfere with other apps. Low space means your phone can't work at optimal capacity, and could be why your apps keep stopping. Get rid of games you don't play or apps you don't use.

From time to time, Android apps may misbehave and stop functioning, which are unrelated to the app itself. There are several reasons that impact any Android app's performance such as device storage or internal memory limitations, incomplete app installation or not up to date app or system.

Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help.